Susan and Chip Campbell used to help others plan for their retirement. But after spending years working for someone else, they decided it was time to plan out their own future. They ultimately chose to become Pinch A Penny Franchise Owners, and after 20 years with us, they now own two locations in Sarasota and Lakeland, FL.

Recently the Campbells received Pinch A Penny’s 2019 Founder’s Award, recognizing them for their years of accomplishments. Their stores are some of the highest volume locations in Pinch A Penny’s system.

The Campbells credit their success to the support they receive from Pinch A Penny.

“We have the phone numbers of all the C-suite leaders, and we know that they will take our calls anytime. The support staff is amazing. They help us in buying and negotiating pricing, product support, logistics, you name it,” Chip said.

Susan agrees.

“Being Pinch A Penny Franchise Owners is like having your cake and eating it, too. You can run your business based on your values, and you have the strength of the Corporate Team behind you.”

Asked about what inspires them every day, both agree that it’s a simple matter of doing everything possible to keep their customers happy.

“We find the right people to work for us. And then we treat our customers with respect, said Susan.

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